AXA Luxembourg - Legal
AXA Assurances Luxembourg
Legal notice & Cookie policy




By continuing to visit this site operated by AXA, as a user, you confirm that you are aware of the following legal notice and agree to its contents:

Copyright

All the elements contained and present in the site of AXA insurance companies in Luxembourg, including all the information, data, images, logos and brands, etc. are protected by the laws in force on intellectual property. They are reserved for strictly private use. All rights that are not expressly granted are reserved. It is henceforth prohibited to use, represent, reproduce, modify, distribute, transfer, register, etc. all or part of the site elements, regardless of the form and means, without the prior, written consent of their authors.

Legal warning

The Internet site of AXA insurance companies in Luxembourg is intended solely to provide visitors with general information on the insurance products they market. The products shown can have different scopes depending on the country of residence of the policyholder.
The information on the site is given purely as a guide and under no circumstances does it constitute an offer or approach for the purchase or sale of an insurance product, nor does it have any precontractual and/or contractual value. The AXA insurance companies do not give any legal and/or fiscal advice on their site, nor any other advice of any kind whatsoever. AXA endeavours to update the information broadcast on the site and reserves the right to correct its content at any time and without notice.
The information on the site comes from sources deemed reliable, but the AXA insurance companies nevertheless cannot guarantee its accuracy, precision, relevance, exhaustiveness nor its topicality, etc.
The AXA insurance companies cannot incur any legal or contractual liability for any direct or indirect loss incurred by a third party resulting from the access, consultation or use of information provided on the site.

Data processing

To deal with requests for information submitted by the visitor to the site, AXA Luxembourg is obliged to collect, process and store certain nominative data relating to the visitor to the site (the "Data"). These operations are performed under the responsibility of AXA Luxembourg. Insofar as the processing of the request is fully computerised, the refusal by the visitor to fill in the forms on the site will culminate in the request being rejected. The visitor has a right of access and rectification of Data concerning him. The Data are kept whilst the request is being processed, then stored for statistical purposes. AXA Luxembourg undertakes not to communicate the Data to any third party.

Cookies :

Cookies are small text files that are sent by a website / and or application and stored on the user’s computer. They are widely used to increase websites responsiveness, as well as to provide internet traffic information to the owners of the website.

This site uses cookies which can be classified in the following categories:

1. Categories of cookies placed on axa.lu website :

We use various cookies on the site to improve the site’s interactivity and the quality of our services.

A. Internal cookies mandatory for the website to function

These cookies are critical to ensure this website operate correctly and you can’t cannot block them. These cookies are required for the functioning of this website and cannot be blocked because the refusal of cookies may deprive you of certain services. When you refuse a cookie, an opt-out cookie is placed on your device.If you delete this opt-out cookie, it will no longer be possible to identify you as having refused cookies. Similarly, when you agree about cookies, an opt-in cookie is placed. Opt-in and opt-out cookies should remain on your device because they are required for the functioning of this website and the respect of your rights.

B. Performance Cookies

To adapt our website to the evolving needs of our visitors, we track and measure the number of visits, page views, visitor activity on our site and their rate of return. axa.lu uses AT Internet and Google Analytics which place cookies. AXA retains cookies for 13 months from collection. For further information regarding the collection and processing of personal data that the said cookies may contain, please refer to our Privacy Policy.You can choose to refuse cookies and statistical analysis of your browsing data. Click here to manage your cookies.

C. Third-party Cookies to improve interactivity

Some features of this site rely on services offered by third-party sites. These include: sharing buttons (facebook, LinkedIn and Twitter), integrated tweets (Twitter)

interactive timelines (facebook, Instagram, LinkedIn and Twitter), videos (Youtube). These features use their-party cookies, which are placed by these services, allowing them to track your navigation. During your first visit to axa.lu, a banner informs you about these cookies and invites you to manage your preferences.

These cookies are saved on your device only if you accept them. You can find out more, accept or refuse these cookies either for the whole website or service by service.

2. Manage your cookies via your browser

You can choose at any time to disable all cookies, except required cookies for the functioning of this website and presented in section 1.A. which cannot be blocked because the refusal of cookies may deprive you of certain services.

However, your user experience may be negatively affected. If you want to disable only the cookies that are not essential to make the site work correctly, please use our cookie management page.

Here are the procedures to block any cookie from your browser options:

3. Notice update

We reserve the right to make any changes and corrections to this notice. Please refer to this page on a regular basis to be informed about modifications that may affect you.

Google Analytics, Google AdWords Conversion Tracking and Google Remarketing

The user is advised that AXA uses cookies (text files) that contain no personal information to make it easier to browse the site and analyse your use. You consent to the use of cookies by continuing to browse the site. You can refuse, disable or delete the cookies as explained below.
This website uses Google Analytics, Google AdWords Conversion Tracking and Google Remarketing and Google employs cookies that are registered in your computer. They are used to analyse your site usage.

Google Analytics enters the information anonymously. The site’s statistics do not contain personal indications relating to the visitors. The cooking used are double click cookies intended to communicate the data to third parties who process them to make remarketing possible for products such as AdWords in the Google network. Information like times of visits, for example, are registered in the cookies. To this is added supplementary information: is this the user's first visit, what indications about the site brought the visitor to the web page, etc. The information provided by the cookies is sent to a Google server in the United States where it is registered. Google can, if appropriate, communicate this information to third parties if so required by law or when third parties process these data on behalf of Google. Google complies with the provisions for the protection of data of US Safe Harbor (safety sphere) and is listed in the participants in the Safe Harbor programme from the United States Department of Commerce. Google AdWords Conversion Tracking uses a cookie to determine the services once you have clicked on an AdWords advertisement. Under Google Remarketing, the way in which the web surfers surf the pages of the site is registered anonymously with cookies for marketing and used to adapt the advertising to your areas of interest.

Personal data giving the identity of visits to the website cannot in any way be collected or registered by this system. The collection and registration of data can be halted at any time. You can locate the use of cookies for Google AdWords Conversion Tracking and Google Remarketing under www.google.com/ads/preferences and disable it under www.networkadvertising.org/managing/opt_out.asp.

Repeat the steps if you wish to delete all the cookies in the browser. You can make appropriate settings to your browser to prevent cookies being installed altogether. We nevertheless draw your attention to the fact that you may not, if appropriate, be able to use all functions in this website entirely. If you wish to disable Google Analytics, you will find the relevant browser add on under https://tools.google.com/dlpage/gaoptout?hl=en.

By using this website, you state your agreement to the registration and processing of data concerning you for the aforementioned purpose. You can find further information about advertising on Google and data protection under http://www.google.lu/intl/en-GB/policies/technologies/ads/

Applicable law

The user is advised that Luxembourg law is applicable and that only courts from and in Luxembourg are competent to settle any dispute regarding the use and interpretation of information contained on the site.