AXA Luxembourg | Contact
AXA Assurances Luxembourg
Temporary special measures – Work in progress – Physical client reception at headquarter suspended

Due to renovation work related to the improvement of our client reception area and in order to protect our customers’ health and safety, we do not receive clients at our Company’s headquarter. 
Our agencies are open and our consultants are happy to welcome and advise you.

A mailbox is available at the customer entrance, so that you may drop off your documents if you wish to do so. Our teams at headquarters are there for you, you may reach them by telephone on (+352) 44 24 24 1

Individuals customers

Are you or would you like to become an AXA Individuals customer?

Contact an AXA agency

Contact your agency or find the agency nearest to you


Contact Customer Service

You do not have an intermediary or you simply wish to contact us. Customer Service can be reached from 8am to 5pm on (+352) 44 24 24 1 or by e-mail:

+352 44 24 24 1

You are insured through your employer:

For a Pension Funds & Mobiles contract:
(+352) 44 24 24 47 68

For a Team Up Pro health contract, concerning a reimbursement:
(+352) 44 24 24 1

Concerning the management of your contract:
(+352) 44 24 24 47 68


Corporate or Employee Benefits customers

Are you or would you like to become an AXA Corporate/ Employee Benefits customer?

Insurance for your professional activity

You have or are looking for insurance to protect your business:

(+352) 44 24 24 50 18 

or by e-mail:

+352 44 24 24 50 18

Vehicle fleet insurance

You have or are looking for insurance to protect your fleet of vehicles: (+352) 44 24 24 50 18

or by e-mail:

+352 442424 50 18

Human Resources Manager

You are a Human Resources Manager and your request concerns a Group insurance (Health, Retirement & Provident): (+352) 44 24 24 47 68


You are not an AXA Luxembourg client

Claims Service:

You are a garage, a repairer,... and you wish to contact our claims team. 

Service providers:

You are a service provider, subcontractor, supplier, delivery... 

Human Resources:

You are applying for a vacancy, a student or you are looking for an internship.
Human Resources page

Press Relations:

You wish to contact us about Press Relations & Marketing

Information & Complaints

AXA Insurance Luxembourg Head Office

AXA Luxembourg
1 place de l’Etoile
L-1479 Luxembourg

Making a complaint:

To make a complaint, please visit the complaints page

GDPR regulation:

The GDPR allows anyone whose personal data may be processed to obtain all information on the processing their data will undergo.
For more information, please see our GDPR section on the rights of data subjects.