Contact AXA Luxembourg
Are you looking for information about AXA Luxembourg ? Our teams are there to help you.
In an emergency, contact AXA Assistance
Individuals customers
Are you or would you like to become an AXA Individuals customer?
Contact Customer Service
You do not have an intermediary or you simply wish to contact us. Customer Service can be reached from 8am to 5pm on (+352) 44 24 24 1 or by e-mail: client@axa.lu
You are insured through your employer:
For a Pension Funds & Mobiles contract:
(+352) 44 24 24 47 68
For a Team Up Pro health contract, concerning a reimbursement:
(+352) 44 24 24 1
Concerning the management of your contract:
(+352) 44 24 24 47 68
Corporate or Employee Benefits customers
Are you or would you like to become an AXA Corporate/ Employee Benefits customer?
Insurance for your professional activity
You have or are looking for insurance to protect your business:
(+352) 44 24 24 50 18
or by e-mail: corporate@axa.lu
Vehicle fleet insurance
You have or are looking for insurance to protect your fleet of vehicles: (+352) 44 24 24 50 18
or by e-mail: flottes@axa.lu
Human Resources Manager
You are a Human Resources Manager and your request concerns a Group insurance (Health, Retirement & Provident): (+352) 44 24 24 47 68
You are not an AXA Luxembourg client
Claims Service:
You are a garage, a repairer,... and you wish to contact our claims team.
E-mail: claims@axa.lu
Service providers:
You are a service provider, subcontractor, supplier, delivery...
E-mail: logistique@axa.lu
Human Resources:
You are applying for a vacancy, a student or you are looking for an internship.
Human Resources page
Press Relations:
You wish to contact us about Press Relations & Marketing
E-mail: info@axa.lu
Information & Complaints
AXA Insurance Luxembourg Head Office
AXA Luxembourg
1 place de l’Etoile
L-1479 Luxembourg
Making a complaint:
To make a complaint, please visit the complaints page
GDPR regulation:
The GDPR allows anyone whose personal data may be processed to obtain all information on the processing their data will undergo.
For more information, please see our GDPR section on the rights of data subjects.
Making a report:
AXA Luxembourg encourages the reporting of any violations of the Code of Conduct, local anti-corruption policies and generally inappropriate, unethical or illegal behavior. Possible violations can be reported via a dedicated communication channel or directly by e-mail to whistleblowalert@axa.lu.