Compensation claim for a Luxair trip
AXA Assurances Luxembourg

You have booked a trip with Luxair and you have subscribed to a travel, luggage or accident insurance?

AXA Luxembourg is Luxair’s travel insurance partner.

If you have encountered a problem during your trip and you wish to claim a compensation in connection with your insurance:

  1. Download the form linked to your request
  2. Complete it
  3. Send it to the contact details stated on the form

You can find all information regarding your insurance on the Luxair site:

https://www.luxair.lu/en/information/insurance

TRAVEL CANCELLATION

Your trip has been cancelled due to an unforeseen event covered by your insurance

TRAVEL CANCELLATION FORM

LUGGAGE

Your luggage has been lost, damaged or stolen.

LUGGAGE FORM

ACCIDENTS

You have become ill, you had an accident or you wish to ask for repatriation while being on a trip abroad

ACCIDENTS FORM