Advice and useful administrative steps
Car accident, glass breakage, loss of house keys, water leakage, etc. Find here all advice, administrative steps and first things to do to face these kind of situations.
What should I do if I notice a water leak in the ceiling, or a broken pipe?
That only happens to other people! There has been a flood in your apartment and there’s water everywhere. Rest assured, here's what to do to be covered.
What if I close my front door but leave my house keys inside?
Oops! You have left your house but the keys are still inside. Rest assured, here's what to do to be covered.
What if I break my mobile phone?
Crash! Your phone fell to the ground and broke. Rest assured, here's what to do to be covered.
Fire: what do I do if I’m struck?
A fire is an impressive phenomenon. Once the fire is under control, there are still steps to be taken. What are the first things to do? Who do I need to contact? Am I properly insured? So many questions to be asked straight after the disaster.
Flood: what do I do if I’m struck?
Your home has been flooded and damaged. What are the first things to do? Who do you need to contact? Are you properly insured? So many questions to be asked straight after the disaster.
Hail: What do I do if I have suffered damage?
It is not uncommon for hail storms to cause significant damage to car bodywork or even buildings (especially if the hailstones are large).What are the first things to do? Who do I need to contact? Am I properly insured? So many questions to be asked straight after the disaster.
Storm: what do I do if I’m struck?
What are the first things to do? Who do I need to contact? Am I properly insured? So many questions to be asked straight after the disaster.
Pile-up: what do I do if I'm involved?
A multitude of vehicles are involved. Nevertheless, it is important not to rely solely on others and to know how to react. What are the first things to do? Who do I need to contact? Am I properly insured? So many questions to ask straight after the accident.
Tornado: what do I do if I’m struck?
What are the first things to do? Who do I need to contact? Am I properly insured? So many questions to be asked straight after the disaster.
What do I do after an earthquake?
Whether your home has been damaged or not, care and precautions must be taken after an earthquake. Certain damage may not be visible at first.
Services & Advice
Making a Car insurance claim
Do you want to make a claim under your Car insurance policy? Follow the procedure on the Car insurance claims page
Making a Home insurance claim
Do you want to make a claim for a loss under your home insurance? Follow the procedure on the Home insurance claims page
AXA Advisers at your service
An advisor is available in every region of the Grand Duchy to offer you his services and his well-informed advice about insurance solutions :