Advice and useful administrative steps

You were shopping and when you come back to your vehicle you notice that it has been hit by another driver who didn’t bother to leave their contact details. Rest assured, you are covered if you have purchased OptiDrive auto insurance (Privilege package).

You are driving on a country lane when suddenly a stone flies up to your windscreen causing it to crack. Rest assured, you are covered if you have purchased OptiDrive vehicle insurance (Active + Mini Casco or Privilege package).

Suddenly you hit a wild boar which crossed out in front of you, causing damage to your front bumper. Rest assured, you are covered if you have purchased OptiDrive auto insurance (Active + Mini Casco or Privilege packages).

That only happens to other people! There has been a flood in your apartment and there’s water everywhere. Rest assured, here's what to do to be covered.

Oops! You have left your house but the keys are still inside. Rest assured, here's what to do to be covered.

Crash! Your phone fell to the ground and broke. Rest assured, here's what to do to be covered.

A fire is an impressive phenomenon. Once the fire is under control, there are still steps to be taken. What are the first things to do? Who do I need to contact? Am I properly insured? So many questions to be asked straight after the disaster.

Your home has been flooded and damaged. What are the first things to do? Who do you need to contact? Are you properly insured? So many questions to be asked straight after the disaster.

It is not uncommon for hail storms to cause significant damage to car bodywork or even buildings (especially if the hailstones are large).What are the first things to do? Who do I need to contact? Am I properly insured? So many questions to be asked straight after the disaster.

What are the first things to do? Who do I need to contact? Am I properly insured? So many questions to be asked straight after the disaster.

A multitude of vehicles are involved. Nevertheless, it is important not to rely solely on others and to know how to react. What are the first things to do? Who do I need to contact? Am I properly insured? So many questions to ask straight after the accident.

What are the first things to do? Who do I need to contact? Am I properly insured? So many questions to be asked straight after the disaster.

Whether your home has been damaged or not, care and precautions must be taken after an earthquake. Certain damage may not be visible at first.

You were riding a motorbike or scooter and have just been involved in an accident? What are the first things you should do? Are you properly insured? Below we take you step by step through the right procedure to have your damage repaired.

Your motorbike or scooter has disappeared, been stolen or broken into? Find all the useful information for a fast response.

Do you want to make a claim under your Car insurance policy? Follow the procedure on the Car insurance claims page

Do you want to make a claim for a loss under your home insurance? Follow the procedure on the Home insurance claims page

An advisor is available in every region of the Grand Duchy to offer you his services and his well-informed advice about insurance solutions :