Make a car claim

To make a claim under your Car insurance policy:

1. Download the following Car insurance claim form:

DOWNLOAD THE FORM

2. Complete your document directly from your computer.

3. Print it and sign it

4. And send your form by email to claims@axa.lu

Is your vehicle still running? Make the most of the Pick-up & Delivery service:

Have you been the victim of a collision but your vehicle is still mobile? With the Pick-up & Delivery service, AXA takes care of everything and you have no fees to pay up front.

Contact your adviser and he will take care of everything.

  • PICK-UP

    • A partner garage will pick up your vehicle at the location of your choice
    • And they bring you a replacement vehicle.
    Discover Pick-up & Delivery Service 

  • REPAIRS

    • Your vehicle is repaired.
    • Forty-eight hours before your vehicle is returned you are contacted to set up a meeting place.

  • DELIVERY

    • Your vehicle is then brought to you, having been repaired and washed, at the place of your choice and at the desired time.

Discover Pick up & Delivery Service

Services and Tips

  • What to do in case of a car accident in Luxembourg ?

    Good habits to adopt in the event of a car accident for persons insured in the Grand Duchy.

    Read the article 

  • Emergency and Assistance

    Contact AXA Assistance on +352 45 30 30 55

    Or visit the AXA Assistance page for help.

    AXA Assistance page 

  • AXA Advisers at your service

    An advisor is available in every region of the Grand Duchy to offer you his services and his well-informed advice about insurance solutions :

    Find an AXA agency