What is remote surveillance?

Remote surveillance is a security system that allows you to monitor your property remotely 24 hours a day, 7 days a week. It uses video surveillance cameras and sensors to detect any suspicious activity and alert a control centre in the event of suspicious events.

How does remote surveillance work?

1. Equipment installation: Cameras and sensors are installed in strategic areas of your house or flat.
2. Real-time monitoring: The images and data captured are transmitted in real time to a remote surveillance centre when you are away from home and the surveillance system is switched on.
3. Rapid intervention: In the event of an alarm, qualified operators assess the situation and, if necessary, contact the authorities or security guards to intervene.

What are the advantages of an alarm system?

• Deterrence: The visible presence of cameras can deter burglars.
• Reactivity: Continuous surveillance means you can react immediately in the event of an incident.
• Peace of mind: Knowing that your home is being watched gives you peace of mind, so you can go on holiday with peace of mind!
• Customisation: Remote monitoring systems can be customised to suit the specific needs of each user.

I have a pet, will my alarm go off all the time?

No, your pet will not set off the alarm all the time. There are alarm systems designed specifically to be compatible with pets. These systems use motion detectors that can be adjusted according to the size and weight of your pet, thus avoiding nuisance alarms.

Just remember to mention this to your service provider when you ask for information, to guarantee security without any inconvenience.

I live in a flat. Is an alarm or remote surveillance system appropriate?

The usefulness of alarm and remote surveillance systems for flats is a subject of much debate. These systems, traditionally associated with individual houses, have found their place in flats for a number of reasons.

They offer early detection of intrusions, which is crucial in an environment where burglars can quickly go undetected among the many residents.

Remote surveillance provides an immediate response from security services, even in the absence of the owners, which can deter intruders and minimise damage.

These systems can reduce home insurance premiums, as they are seen as a risk-reduction factor.

In short, even for a flat, they represent an additional security measure that can prove beneficial in protecting your possessions and your family.

Does installing a remote surveillance system involve a lot of work?

Installing a remote surveillance system doesn't necessarily require a lot of work. Depending on the type of system you choose and your DIY skills, you could even do it yourself. Here are a few points to consider:

• Wireless systems: many modern systems are wireless and can be installed without drilling or complex wiring.
• Professional installation: if you opt for professional installation, the technician will take care of the whole process, minimising any inconvenience.

In any case, before installation, we recommend that you have your requirements studied by a professional to determine the equipment required for a high-performance alarm system.

What are the costs involved in installing and maintaining a remote surveillance system?

The cost of installing and maintaining a remote surveillance system can vary depending on a number of factors, such as the size of your property, the type of equipment chosen and the services offered by the provider. In general, initial installation can cost between €300 and €1,000 for a basic system. Monthly monitoring fees generally vary between €20 and €50.

How do I choose the right service provider to install a remote surveillance system in my home?

It's crucial to choose a reliable and experienced service provider. Here are a few criteria to consider:

• Reputation: Look for customer reviews and testimonials.
• Certification: Make sure the service provider has the necessary certification.
• Technology: Check that the equipment and software used are state-of-the-art.
• Support: A good service provider offers responsive and available customer support.